GENERAL CONDITIONS.

In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we inform you and make available to you our Privacy Policy and Legal Notice, which generally regulate this Website and the Contract Conditions of services and / or products in particular.

For any questions, you can contact ELDEMAZ PRODUCTIONS, S.L. Email info@ctangana.com or phone 671128636. Hours from 10:00 to 14:30 and 17:00 to 20:00 (Monday – Friday)

 

OBJECT AND SCOPE OF APPLICATION

The Contract Conditions are intended to regulate the information provided on this Website as well as the commercial transactions between Yeloseason and the users of the Website. Both the use and the acquisition of services and / or products offered in it, imply the unreserved acceptance of any kind, of each and every one of the Contract Conditions, Legal Notice and Privacy Policy. ELDEMAZ PRODUCTIONS, S.L. You may make as many changes and modifications as you deem appropriate on this Website for its proper functionality, without the need for prior communication.

 

PRODUCT AND SERVICE INFORMATION

www.ctangana.com carries out continuous controls to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of Yeloseason, it will be immediately corrected.

If there is a typographical error in the characteristics, amounts or stock shown and a customer has made the purchase request based on the published information, we will notify him of this error and the customer will have the right to cancel his purchase at no cost on his part.

However, all products are subject to availability.

www.ctangana.com is not responsible, directly or indirectly, for published information originating from the manufacturer of the product. This responsibility rests at all times with the manufacturers of said products.

The products published are in accordance with Spanish legislation, so ELDEMAZ PRODUCTIONS, S.L. does not assume any responsibility for the imports made by its clients or the use of the products. It is therefore up to customers outside of Spain to verify the possibility of importing or using the products.

All information related to the Privacy Policy, Legal Notice and Contract Conditions are shown in Spanish (Castilian), and all communication and formalization of contracts will be made in that language.

Yeloseason reserves the right to update the offer of the products and services it sells, and specifically, changes to promotions, products and prices, at any time.

The products and / or services do not include shipping costs.

 

DURATION OF THE CONTRACT AND AFTER-SALES SERVICE.

The contracted service will last until the date of receipt. Any type of claim or incident will be attended to at the email address info@ctangana.com

 

RIGHT OF WITHDRAWAL OR TERMINATION BY THE USER.

As regulated by Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the user will have the right of withdrawal.

The maximum period for requesting the return is established in 7 business days from the receipt or collection of the order, and for this you must contact ELDEMAZ PRODUCTIONS, SL at the email info@ctangana.com or by phone 671128636. Hours from 10.00 to 14.30 and 5:00 p.m. to 8:00 p.m. (Monday – Friday)

The return will be made by bank transfer to the account indicated by the user and accredited the ownership of it, within a maximum period of 20 days.

The products must be in perfect condition, in their original packaging.

 

EXCHANGE AND RETURN POLICIES.

Returns are accepted for size, color and / or reference as long as they are communicated within a maximum period of 15 days from the delivery date of the order. Related shipping costs will be borne by the buyer.

Returns will only be accepted free of charge in the event that any of the requested references is not in optimal condition at the time of delivery.

In this case, the return must be made within 7 days from the day the order is delivered.

Product changes are accepted, although these must be made within 7 days from the day the order is delivered and as long as the product for which the change is requested is available. The customer must bear the related shipping costs.

 

SHIPPING AND DELIVERY.

Shipping charges are purchased through the online store will be borne by the customer. Its amount will be € 5 in mainland Spain, € 8 in the Balearic Islands, € 12 in the Canary Islands, Ceuta and Melilla, plus VAT.

After confirming that the payment has been made and after preparing the order, the estimated delivery time of the item is 4 business days, reserving the right to delay an additional day in remote areas.


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